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DESIGN FOR YOUR ORGANISATION

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HI! I’m Lou!

As an organisational designer, I most recently worked at Nexer Digital (formerly Sigma) from 2017 to 2023. I have always lived and worked in the UK and am used to working remotely.

I work best in a coaching role, on projects like:

  • Co-designing workshops to design a service provided by an umbrella organisation that supports lots of other charities to deliver digitally enabled services.
  • Defining user stories and coaching the team to implement them in a user-centred way when redeveloping the website for a mental health charity.
  • Deep dive into capturing insights of end users, and what that might mean for refining or pivoting a product or service.

I’m great at sense-making. I use virtual whiteboards to capture insights and help to interpret them. I’m used to Mural, and Miro. I’m also used to google docs, sheets, and slides.

I love supporting facilitators who are collaborating with purpose-led teams and organisations working in and around health and social care. I have over ten years of experience working in the sector. Nexer Digital specialises in making digital products and services more accessible and inclusive, and I’m really proud that I was a part of that for five years.

Are you looking to:

🧶 Untangle many strands of thinking and activity?
💡 Get clarity quickly?
🎯 Use that clarity to drive action?

🧠+🧠 TRY SECOND BRAIN

Second Brain gets you one to one support from me to facilitate  your thinking and your work, an hour at a time. I charge by the hour at a set hourly rate. Sessions are remote, confidential, calm and methodical, creative and practical.

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WANT TO KNOW MORE ABOUT WHAT I’VE WORKED ON?

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